Q: What does the web site migration service include? Will my web site be safe?
A: The website migration service that we are offering is free of cost (within a certain limit). We will migrate your web site(s) to our next–generation cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can lead to lost info and unnecessary downtime. That’s the reason why we will accomplish all that for you for free!We have knowledgeable administrators whose sole task is to ensure that your web site works exactly as it did on your former web hosting platform. Our administrators are well–versed in migrating custom–built web sites, as well as web sites that are based upon famous web apps such as Joomla™ and WordPress.
Q: How much time will it take for my website to be transferred to your platform?
A: While we can’t give you an exact time window, since there are a lot of variables, including the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will try our best to migrate your website within 48 hours, and in certain cases – within 24 hours (in case the content is not large).
Q: My personal privacy concerns me. What data do you need to have?
A: Yup. We’ll require the name of the web site that you wish us to migrate. We will also require a means to access your present web hosting account so that we can get the files pertaining to your site.
Q: My old web hosting account has delicate info inside. How can I rely on you?
Q: What about downtime? Will my website be offline?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your old hosting provider. When the transfer is finished, we’ll ensure that everything is working properly and that the integrity of your content is not affected prior to telling you that the migration is completed. After that, we’ll instruct you how to move the domain name to your web hosting account with us and how to modify your DNS settings.
Q: Will my old hosting provider know that I am leaving them?
A: Nah. We’ll never contact your web hosting provider about anything. They will not be aware of the website migration either.
Q: Which hosting platforms do you support?
A: We support all Linux–powered web hosting platforms. Fundamentally, if we can gain access to your Control Panel, we will be able to transfer your website.The only platforms that we don’t support are closed–source site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.