Customer Support Channels
A 1–hour Response Guarantee
Our customer help crew is qualified to immediately take care of all our Linux web hosting customers’ problems and help requests. Via our ticket system, you’ll be able to supply your question and a support staff member will likely get back to you within maximum one hour. In reality, practice has proved that the typical resolution period is 20 minutes.
A Top–quality Support Service
You can contact us 24x7x365 with any concern you might have associated with our solutions. We’ve experts working continually to provide you with guidance any time required. You’re able to use the ticket system or post a message anytime, alternatively you can grab the telephone or make use of the live chat through working hours.
An Intuitive Help Section
Our Control Panel features a broad knowledge base that’s incorporated into all areas. In each part, you will find a Help press button which will load for you a selection of step–by–step online classes on how to utilize a certain feature or accomplish a specific action. Moreover, we have crafted training video tutorials so its possible to get a better idea of the Control Panel’s interface.