Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center section built into our Web Hosting Control Panel features a selection of help articles and frequently asked questions. Aimed at resolving any common problem that you may possibly face, they are contributed by our support team of seasoned techs.

  • Top quality support service
  • Video Tutorials

  • If you want to watch how an action is done or how a problem is settled, rather than just reading about it, then take a look at our collection of educational video tutorials. They cover various different issues and will help you swiftly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 customer service and a 1–hour support ticket response time guarantee. Our trained technicians will be available to you day and night to reply to your queries and to fix any issue that you might possibly face. Simply send a customer support ticket from the Help Center section and we’ll reply to you quicker than you can say Jack Robinson.