A 99.9% Server Uptime
The main benefit of building your own web hosting platform is that you do not need to worry about compatibility – you set up a particular set of software apps in such a way so as to be compatible with a specific set of hardware parts. The final result is something significantly more stable and reliable, since there are much less possible risks of failure. We have built our cloud hosting platform using time–proven hardware parts along with a strongly modified version of SELinux in order to set up an absolutely safe and secure environment for your web sites.
That’s why, with each of our Linux web hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is crucial that you also build your own network architecture. This is the reason why we built a custom internal network in all our data center facilities. Relying on enterprise–level Juniper routers and switches, our internal network allows for super–fast data transfer rates and is fully redundant.
Thus, you will take advantage of a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, irrespective of which hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your money at stake, you can’t feel truly secure. This is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel happy with our hosting service or if you have to use a more powerful web hosting solution, like a Linux VPS web hosting or a Linux dedicated servers hosting – you will get your money back in full, with no obscure fees or reimbursement charges.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a response, you are aware of how aggravating this can be, even more so when your site is at stake. That is why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be here and they will get back to you in under 1 hour. And the best part is that their average ticket response time is under 20 minutes!