Live Chat Support in Web Hosting
Along with the phone and ticket support, our company provides live chat support too. You'll be able to contact us every single day, including holidays and weekends, and we can give you more information about the Linux web hosting that we supply in case you are not a customer yet, or about common and billing questions if you already have a user profile. Although for solely tech issues you will have to open a trouble ticket to our tech assistance team, since such matters require additional time to be taken care of, you can still get in touch with us on the live chat for some tech details. For example, we are able to help you set up an email address in your email client or troubleshoot a number of issues, saving you time and effort. Even if our telephone lines are already off for the day, you will be able to talk with a live person.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as a part of our services, so any time you have any questions about our Linux semi-dedicated hosting, you can contact our customer support team anytime no matter if you've already obtained your account or not. In general, the chat service is intended for pre-sales, billing and basic questions and issues, still we're able to help you with many technical questions too. We will help you select the best plan for your sites in case you do not have an account yet, we can answer any kind of billing questions or concerns you could have or we can help you with setting up your new email address on your computer or smartphone - all of this will be done timely as our live chat service is online all day, every day. No matter when you require assistance, you can talk to an agent and save a lot of time.