Apart from having more system resources, a reason why you could get your own server and use it instead of a shared website hosting plan is that you could install and run a large selection of software. With a shared account, you'll be able to use apps, which don't need root access and aren't installed server-side, so if you need particular software for your web sites, you cannot do the installation on a shared web server. This is not so with a hosting server of your own where you are able to install everything you want. The downside is that you may not have much experience and managing your own hosting server is more difficult that managing a shared hosting account where the service provider manages most things. This is the reason why we offer another service for our server plans called Installation & Troubleshooting and you could make use of it any time you face any issues with the management of your machine.

Installation and Troubleshooting in VPS Web Hosting

The upgrade comes with 60 minutes of custom work on your web server, so in case you acquire any of our virtual private servers packages, you could take advantage of this service and have our admins do various tasks that you can not perform yourself or you just have no time. They're able to install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any app that doesn't operate efficiently for some reason. You can add the upgrade to your plan as many times as you need depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade includes half an hour of custom work on your machine too, but if you require more than that, you can always add the Installation & Troubleshooting upgrade with a few clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers Hosting

The upgrade is available with all of our Linux dedicated servers hosting and as long as you add it, our experienced admins can help you with everything on your server. For example setting up any third-party software which you might want to use on the hosting server and troubleshooting any script that functions inadequately or does not run at all. Our upgrade comes with 60 minutes of work and in case a specific task is not very time-consuming, we shall add the remaining time to your account. You shall be able to check out how many minutes are left within your billing CP and use them anytime you need help again. The Installation & Troubleshooting upgrade can be acquired at any moment, so in the event that you need something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you need support later, you'll be able to add it from the hosting server billing area. Half an hour of custom work are supplied with our Managed Services pack also, but in case you require more work to be performed on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the best feasible way.